Waliya Bet Privacy Policy

Waliya Bet respects your privacy and is committed to the secure handling of personal data. This policy explains how information is collected, used, stored, protected and shared across our website, mobile version, app, account services, betting products, bonuses, payments, support channels and user communications.

We collect account details, verification records, payment and betting activity, technical information and support messages where needed to operate services, protect users and meet applicable requirements. “Personal data” means information that identifies you or can be linked to you; “processing” means using, recording, storing or otherwise handling it. For Waliya Bet privacy questions, use Contact Us. This policy also covers visitors and people contacting support without an account.

Who We Are

Waliya Bet is the service brand through which online betting and gaming services are offered to eligible adult users in Ethiopia, subject to applicable Ethiopian laws and regulations, relevant license conditions and regional restrictions. For operator identification, see About Us. Review License & Regulation and verify the current regulatory status against the competent authority’s latest information. This policy does not itself establish licensing or government approval.

Information We Collect

We limit collection to information needed for lawful operational, security and regulatory purposes. Depending on your interaction with Waliya Bet, this may include:

• Account data: name, phone number, email, date of birth, username and password-related security data.
• Identity and verification data: identity documents, age-check results and information used for KYC, customer due diligence and fraud prevention. KYC means “Know Your Customer”: checks to confirm who holds an account and whether they are eligible to use it.
• Transaction data: deposits, withdrawals, relevant payment method details, payment authorization records, balance history and bonus activity.
• Betting and gaming data: bets, odds, results, winnings, live betting activity, Keno activity and game sessions.
• Technical data: IP address, device type, browser, operating system, app version, cookies and log files.
• Communication data: support messages, complaints, emails, chat logs and call details or recordings where applicable and appropriately disclosed.
• Responsible gaming data: deposit limits, self-exclusion requests, risk indicators and account restrictions.

Browsing may generate technical information without registration. Do not send unrelated sensitive information, passwords or payment security codes to support. Verification documents should be submitted only through an authorized service channel.

How We Use Personal Data

We process Waliya Bet player information to create and manage accounts, confirm identity and age eligibility, enable secure login, process deposits and withdrawals, and settle bets, winnings and bonuses according to the relevant rules.

Account and transaction records may help verify a withdrawal request, confirm account-holder information or investigate suspicious betting patterns. Checks may also identify multiple accounts, unauthorized payments, bonus abuse, fraud or other suspicious activity. Verification requirements can differ according to the transaction, account history and applicable compliance requirements.

Information may also be used to improve website and app performance, games and customer support; send important service notices; resolve complaints; and apply responsible betting measures. Marketing communications are sent only where permitted, with available opt-out options. Opting out of marketing does not stop essential account or security messages.

Where applicable, processing also supports legal, tax, accounting, anti-money laundering (AML), licensing and regulatory duties, including requests from a competent authority.

Lawful Reasons for Processing

Processing may be necessary to provide requested services, fulfil legal obligations, protect users and the platform, prevent fraud or resolve disputes. Where consent is required, it must be obtained for the relevant purpose. The applicable grounds depend on the activity and governing legal framework; no particular foreign legal regime is assumed to apply.

You can ask us to confirm the lawful reasons for a specific use of your data. Where processing relies on consent, you may request to withdraw it, subject to applicable requirements. Withdrawal does not automatically remove records that must be retained on another lawful basis.

Cookies and Tracking

Cookies are small files stored on your device. Cookies and similar technologies may keep you signed in, protect sessions, remember preferences, analyse traffic and improve page performance. Marketing measurement may be used where allowed and subject to applicable consent requirements.

See our Cookie Policy for details and available controls. Disabling essential cookies may affect login or payment functions. Website cookie settings may not control every permission or identifier used by an app.

Data Sharing

Waliya Bet does not sell personal data as a product. When necessary, information may be shared with third-party service providers: external organisations that help deliver or protect services. These may include payment processors, identity verification providers, hosting and cloud providers, analytics and security tools, customer support tools and professional advisers.

Access should be limited to the information and purpose necessary for the service, with appropriate confidentiality, security and contractual controls. Information may also be disclosed to regulators, law enforcement or courts when legally required. A payment provider may separately process information under its own privacy notice.

International Transfers

Some service providers may process or store information outside Ethiopia. Where this occurs, transfers must follow applicable legal requirements and use suitable safeguards. You may contact us for information about relevant overseas processing and the safeguards applicable to your data.

Data Storage and Retention

Information is kept only as long as necessary for its purpose, including account operation, financial records, dispute resolution, fraud prevention, responsible gaming and regulatory requirements. Retention depends on the record type and applicable obligations; there is no single period for all betting account data.

Closing an account does not necessarily require immediate deletion. Some records may need to remain restricted for lawful purposes. When retention is no longer necessary, data should be securely deleted or anonymised so it no longer identifies you.

Security Measures

Waliya Bet data protection relies on reasonable technical and organisational measures. Depending on the system, these may include encryption where appropriate, access controls, secure login systems, security monitoring, backups, fraud detection, staff confidentiality obligations and internal handling procedures.

No internet service can guarantee complete protection. To support Waliya Bet account security, use a unique password, protect access to your phone and email, and sign out on shared devices. Before using Waliya Bet login, verify the official domain through trusted operator information rather than an unsolicited message. Download an app or APK only from a verified official distribution channel.

Your Privacy Rights

Depending on applicable data protection law, you may have rights to request access, correction, deletion, restriction, objection or information about processing. Some requests may be limited where records must be retained for legal, financial, security or regulatory reasons.

1. Step 1: Use Contact Us and describe your privacy request or concern.
2. Step 2: Provide only the account details needed to locate your records. We may request proportionate identity verification before disclosing or changing personal data.
3. Step 3: Follow the stated complaint-handling procedure and retain the response or reference supplied. We will explain applicable limitations and relevant next steps.

Age Restrictions and Children’s Data

Services are intended only for eligible adults. Waliya Bet must not knowingly collect personal data from underage users for betting services. If a parent, guardian or user believes underage information has been submitted, contact support so the matter can be investigated and appropriate restrictions or data-handling measures applied. See the Age Restriction Policy.

Responsible Gaming and Account Restrictions

Account activity, limits, self-exclusion requests and risk indicators may be processed to support responsible gaming and enforce account restrictions. Relevant records may need to be retained to prevent access during an exclusion period. These controls are not a guarantee that harmful play will always be identified. See Responsible Gaming for available measures.

Terms, Bonuses and Payments

This policy works alongside the Terms and Conditions, bonus rules, payment checks and anti-fraud controls. Before registering or transacting, review eligibility, KYC requirements, withdrawal procedures and the disclosure of fees and limits.

When comparing website and app access or payment options, check published functionality, verification steps, transaction limits, processing times and support channels—not assumptions based on convenience. In a typical withdrawal scenario, additional verification may be needed even if a deposit was completed earlier. Keep your transaction reference and use official support channels for questions.

Updates to This Policy

This Waliya Bet Privacy Policy may change when services, applicable laws, security practices or processing activities change. Review this page periodically. Material changes should be communicated through appropriate service channels where required, and renewed consent obtained where applicable.